Pañales, jumbo pack, Pampers Babydry

1. What payment methods are accepted?
We accept payments by credit card, bank transfer, and cash on delivery.

2. Can I pay on credit?
No, we do not offer credit. "We don't trust"

3. Can I use multiple payment methods (e.g. card and cash)?
It is not possible to split the payment directly on the website. However, you can opt for the option of paying upon receipt and requesting a payment link or using the veriphone to pay part by card and the rest in cash. Just make sure to let us know in advance when we contact you.

4. How long does it take for my order to arrive?
Delivery time varies by location. Local shipping usually takes between 4-24 business hours. Domestic shipping takes 3-5 business days. For more details, please review our Shipping Policy.

5. How can I track my order?
Once shipped, you will receive an email with the tracking number and a link to track your package. You can also always write to us at WhatsApp +1-829-978-0871

6. What is the return policy?
We accept returns within 14 days of purchase, with unused products in their original packaging. Return shipping costs are the customer's responsibility, as well as a restocking fee, except in cases of defective products. Not all products are eligible for returns. See more in our Refund Policy.

Products not eligible for return:

• Clothes
• Diapers and similar products
• Wipes and similar products
• Pacifiers
• Baby bottles
• Cream, rash cream, diaper cream
• Milk, formulas and consumer products
• Any product whose original packaging is not in a condition to be resold.

7. How can I contact you for support?
You can contact us via email at info@lostrilliz.com or call us at +1 829-978-0871 during business hours.

8. Do you offer international shipping?
Currently, we only ship directly to the Dominican Republic, but we are working to expand internationally soon.

9. What should I do if I did not receive my order?
If your order does not arrive within the estimated time, please contact us for assistance. Please also review our Shipping Policy for more details.

10. What are the terms and conditions of purchase?
By making a purchase, you agree to abide by our terms and conditions, which are detailed in our Terms of Service Policy.